Privacy Policy

Privacy Policy for Lead Form Submissions
Effective Date: 6-01-2025

1. Introduction
Bright Way Exterior Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you submit your details through our Meta (Facebook/Instagram) lead form.

2. Information We Collect
When you complete our lead form, we may collect the following information:

• Name

• Email address

• Phone number

• Street address or service location

• Any additional details you choose to provide about your service request

3. SMS Terms and Conditions:

Product Description:
By providing your mobile phone number, you consent to receive SMS messages from BRIGHT WAY EXTERIOR CLEANING related to appointment scheduling and appointment confirmation.

Message Frequency:
Message frequency may vary.

Message and Data Rates:
Standard message and data rates may apply depending on your carrier.

Opting Out:
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support:
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at bookings@brightwayexteriorcleaning.com.

Privacy Policy:
Your phone number will be handled in accordance with our Privacy Policy, available at https://brightwayexteriorcleaning.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Your Information
We collect and use this information to:

• Respond to your inquiry or service request

• Provide you with a free quote or consultation

• Schedule and deliver our pressure washing services

• Communicate important service updates or promotional offers (only if you have opted in)

5. Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only with:

• Our internal staff for the purpose of responding to your request

• Trusted service providers who assist us in business operations (e.g., scheduling, payment processing), under confidentiality agreements

• When required by law or to protect our legal rights

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage methods and limited access by authorized personnel only.

7. Your Rights
You may request to:

• Access the personal information we hold about you

• Correct any inaccurate information

• Request deletion of your personal information (unless required by law to retain it)

8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Bright Way Exterior Cleaning LLC
9433 Tierra Verde Drive
817-935-8710
brightwayexteriorcleaning@gmail.com

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with the updated effective date.